fitbit scratch warranty

% of people told us that this article helped them. The warranty includes the device and wristband. You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Fitbit. Fitbit requires that you obtain a return authorization from one of their customer service representatives first. Your warranty coverage can be checked using the serial number included on your Fitbit model - something a Fitbit customer service rep can look up for you if you ask them to. If it doesnt work, Fitbit normally replaces it. The membership will be linked to your Fitbit account. It's moved! Get your first month foronly $1 with code: SAVESign Up Now. Fitbit offers a limited product warranty. Proceed to remove item from shopping cart. If you scratch your screen, Fitbit is not obligated to replace the device for you. Meanwhile, the Protect for Samsung Galaxy A14 5G (2023) super-advanced, scratch-resistant, anti-oil, bubble-free technologies shape a perfect touch experience Many credit cards offer extended warranties on these types of products. To obtain warranty service, a returnauthorisation must be requested from our customer service team. This Limited Warranty shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. Voir les dtails, Clientes internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda en EE. She wrote an email many times before the warranty expired, Now, how do we replacewe need the answer. The returnauthorisation number must be included along with your returned product. In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. Proceed to remove item from shopping cart. One claim only for any Lost phone per 12 months on eligible plans. If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. Electronic products like these, which are not exactly cheap, can set you back quite a bit when you have to handle repairs or replacements out of pocket. You will receive a verification email shortly. Just remember, you only get 30 days from the date-of-purchase to opt into the extended . Which Fitbit model is this happening to? This Limited Product Warranty does not cover software embedded in any Product and related services provided by Fitbit. Fitbit.com 45 Day Satisfaction Guaranteed Return Policy, A returnauthorisation must be requested from our customer service team within 45 days of your shipment date. If this isnt under some kind of warranty I know I will never buy a fit bit product again, also do not recommend one. Fitbit warranty. Totally died! Would be lost in life without unlimited data. All are valid reasons to go send it back to Fitbit for a warranty claim. Amazon.com: 12 Pack Case for Fitbit Versa 4/Fitbit Sense 2 with Screen Protector, Haojavo Soft TPU Full Protective Cover Ultra-Thin Scratch Resistant Slim Fit Plated Bumper for Fitbit Versa 4 Sense 2 Accessories : Electronics Electronics Wearable Technology Arm & Wristband Accessories $1599 Get Fast, Free Shipping with Amazon Prime FREE Returns It could fail at any time. You must purchase FPP within 30 days after your purchase. Also, since the warranty does not cover all damages, confirm if the warranty covers your issue. Purchased 27th November 2021 from JB Hi-FI Adelaide, South Australia. This article has been viewed 168,910 times. Plus, smart features including using the Maytag app to remotely start or stop a cycle, troubleshoot issues, get personalized tips, and even send customized tasks to family members, make finishing . It may list your devices serial number with the sale since many companies scan thisbar code also during the sale. The activation date is the day you set up your device. Therefore, goods presented for repair may be replaced by refurbished goods of equivalent type rather than being repaired. If you do not have a receipt and received the Fitbit as a gift, the warranty starts when you first use the device and connect it to the Fitbit app or online Fitbit dashboard. The Extra Power button on the 7.4 cu. Locate the Claim Warranty feature. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. The return authorization number must be included along with your returned Product. Youll need to fill out a form and willreceive a return kit with instructions on how to return your device for a refund. Fitbit will replace or fix your tracker's regular wear-and-tear damage within one year of the date you purchased it. (i.e. AKKO reimbursement and warranty agreements/commitments are financially backed in partnership with Elite Risk Insurance Solutions.Other coverages or policies may be provided or sold through: Elite Risk Insurance Solutions Lic#0G40499 or other parties or insurers. Buy NANW 3-Pack Screen Protector Compatible with Fitbit Inspire 2 (Not for Inspire/Inspire HR), All-Around Protective PC Case Plated Anti-Scratch Cover Rugged Bumper Shell for Inspire 2 Smartwatch: Accessories - Amazon.com FREE DELIVERY possible on eligible purchases You can enroll in Verizon device protection during an open enrollment period or when an eligible device transaction occurs, such as adding a line, upgrading your device or getting a new device/service. As low as $1.11 per month with an annual plan Purchase. Please refresh the page and try again. If you are trying to purchase a membership for another account, please sign in with that account before making a purchase. UU. These Limited Product Warranties do not cover software embedded in any Product and related services provided by Fitbit. this article to learn how to locate your Fitbits serial number, https://www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof, Fitbit Versa not syncing? Buy Risk Free! Their returns system is frustrating in the extreme. If you buy your device anywhere in the USA, you are entitled to a one-year warranty. If any term contained herein is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. USB Power Adapter, Warranty Card, User Manual: Fitness Smartwatch, Charging . Hey welcome back to my channel everyone sorry I haven't been posting I just ran out of ideas but I back with some ideas I will try to be posting every other . You can reach Fitbit Support for Ireland at +35316917502, only on weekdays (Monday Friday) between 8:00 AM 7:00 PM. Try Tom's or Crest. Include your email address to get a message when this question is answered. Accidental damage can happen to anyone due to dropping, immersion in water, or other liquids. Perhaps the battery's not lasting anywhere near as long as it used to. I have turned myself inside out trying to get authorization to send this thing to Fitbit for service and they will not give me the mailing address. ft. Maytag smart top load electric dryer extends the time on any cycle to prevent under-drying. Cant seem to find a site to complain personally so this is where Im at! Oops! EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You can remove them yourself. The New Products and Refurbished Products shall be collectively referred to herein as the Product(s). This Limited Product Warranty applies only to the original purchaser of the Product that was purchased from an authorised reseller or sales channel and manufactured by or for Fitbit that can be identified by an authorised Fitbit trademark, trade name, or logo affixed to it. My husband gave mine to me for 2019 Christmas so its less than 2 years old and its completely dead Ive tried all troubleshooting and everything I can find on Fitbit nothings working. Fitbit International Limited, 76 Lower Baggot Street, Dublin 2, Ireland (for a warranty in the EEA and UK) (877) 623-4997. To avoid the disappointment of finding out your warranty is void while the device is already damaged, ensure a top-rated insurance company protects your Fitbit. Request a return authorization within 45 days of your shipment date. Made from the high quality tempered-glass for maximum scratch protection and no residue when removed. Regards See More Details, Les clients internationaux peuvent magasiner au www.bestbuy.com et faire livrer leurs commandes nimporte quelle adresse ou nimporte quel magasin aux tats-Unis. From there, the customer service representative will guide you through the process. See the Fitbit. Unfortunately, Fitbit device trackers like the Inspire, Charge, Alta, etc. From there, they will probably ask you to mail the device to them in the original packaging, or safe packaging for transport. Ranked #1 by GadgetReview.com and Top Rated by Investopedia! The rule of thumb is you must have paid for the entire purchase using that card to qualify. You should have proof of purchase. Compare & save up to 40% with Securranty. Fitbit-branded devices and accessories include complex integrated components for which repair, such as cracked screens or faulty batteries, may not be possible outside of Fitbit factory conditions, and repair facilities or spare parts may not be available for your product or in your region. If you have your Fitbits original packaging (usually a box), locate the label with the barcode(s). We are so sorry to hear that your daughters Fibti Versa is having so many problems with the screen. So I know a thing or two about teaching others and creating how-to guides! Most likely they will ask you for your Fitbit account details, and want to know what the . There was a problem. Need multiple plans? wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Students at any 2yr, 4yr, or graduate school are all eligible as well. Were sorry to hear that your Fitbit from X-mas 2019 is no longer working. If such a defect arises and a return authorisation request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a new or refurbished Product. Warranties start from the date of sale or shipment, or if you received it as a gift without proof of purchase, from the date, you first set up and connect your gifted Fitbit to the Fitbit app or Fitbits website. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Something went wrong. You can also find the same information on their website (opens in new tab). Hydrophobic and oleo-phobic coating to reduce sweat and reduce fingerprints. New. This item Brain Freezer Slim Plated Soft TPU Case Scratch-Proof Cover All-Around Protective Bumper Shell Compatible with Fitbit Versa/Versa Lite Transparent (Watch not Included) Oboe Bumper Case Compatible with Realme Watch 2 Pro Anti Scratch Shockproof PC Case Cover Protector (C-Black) You must contactFitbitsupport via Twitter, email, phone call, or live chat to make any warranty claim. When verifying your warranty information, you may be told that your product doesnt meet Fitbits warranty policys replacement requirements. Here's how it works: Open DoNotPay in any web browser. Fitbit Customer Supportvia the above methods. Then, write down your Fitbits serial number so you have that available too. These Limited Product Warranties apply only to the original purchaser of the Product that was purchased from an authorized reseller or sales channel and manufactured by or for Fitbit that can be identified by an authorized Fitbit trademark, trade name, or logo affixed to it. Thanks for being a member! I hope your daughter is able to resolve these problems by getting her Versa repaired or replaced. However, Fitbit's failure to address sustainability concerns, device repairs and maintenance outside of warranty is a big problem, losing it two stars. Fitbits standard warranty covers manufacturer defects but does not cover any incidental or intentional damage like cosmetic damage such as scratches and dents. There are two barcodes on your Fitbits original packaging box. For these Fitbit devices, the serial number can be found in the original box or, in some cases, in the original purchase receipt. Yes Scratch-resistant glass: Yes--screen size: 1.66 Inch: 1.32 Inch: 0.95 Inch-screen resolution: . How do I turn off and shut down my Fitbit? Fast shipping Same day shipping if ordered by 1PM Pacific. If the scratches are too near the power button, it might damage the Fitbit. Is my Fitbit waterproof for swimming readings? If you want to cancel, there's no fees or hassle. Does that also apply if the fitbit is bought from another country? My husband bought me the Fitbit Sense for Valentines Day. Learn about Fitbits water resistancy (https://www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof). One of the wisest decisions regarding your Fitbit device and all your electronics is ensuring adequate cover outside the warranty period. Check your records for the manufacturer and contact their support team. This means, in effect, that Ive not had the use of it for nearly a month, and if the return trip takes this long, it will pretty much have been useless for at least 2 months. You can only purchase one membership at a time. Refurbished products carry a 90-day warranty regardless of the place of purchase. Get the low-down on all things Fitbit legal. You must return the Product to Fitbit to receive a refund. Steps 1 Take off your FitBit. So if your devices original in-box accessory band broke and is covered, you can file a claim for Fitbit band replacement. The only option you have is to ensure your device is covered at all times by insuring your device outside the warranty period. Special Features:- Full Glue Edge to Edge Full Screen Coverage. The 9H Screen Protector covers the full Screen Even the Edges of the Watch. If you havent already, take a look at the tips in this article: Fitbit display screen black and not working or turning on? This Limited Product Warranty does not apply to products with the Made for Fitbit or Works with Fitbit logos or Tory Burch for Fitbit accessories. Were very sorry to hear about the problems with your Fitbits screen. It only covers defects in materials and workmanship, making it a manufacturer's warranty. No, a replacement Fitbit does not come withits own warranty. Shipping and handling charges may apply except where prohibited by applicable law. You may even be eligible for an extended warranty replacement. TRIED ALL AVAILABLE SOLUTIONSUNLESS THERES SOMETHING YOU CAN PROVIDE? Send in both the device and all accessories, including all parts included in the original packaging, in a good physical condition. . To obtain warranty service, you must have a return authorization. CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. My Versa 2 screen fuzzy and will not charge . Thats usually a problem with the Bluetooth connection. If the action you attempted failed, please try again. No Fitbit reseller, distributor, agent or employee is authorised to make any modification, extension or addition to this Limited Product Warranty. Verizon Extended Warranty is $5 per month, per device. I have an MFA in media making from Temple University, where I also taught undergrads as an adjunct faculty member. Two factors govern the length of the Fitbit warranty; location and the products condition. Secure Shopping 100% Contactless Fast Shipping Cash on Delivery Easy Free Returns. Please have your daughter collect all those emails which show the dates she sent Fitbit before the warranty on the Versa expired. Easy claims process online 24/7 and free local repair. We value every customers' feedback to Improve our products & services. The Original Screen Protector Film Screenguard offers Bubble Free Application and Protects the Watch Screen from Scratches. Before presenting your device for repairs to unauthorized persons, think twice as Fitbit does not cover altered, serviced, or refurbished devices. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you. Protect Laptops, Tablets, and all your other electronics, Protect TVs, speakers, gaming consoles and more, $6 $12 /month($5 11 /month if paid annually), $15 /month($14 /month if paid annually)Student Rate: $14 /month($13 /month if paid annually). The TPU Ultra Thin Screen Protector covers the full Screen Even the Edges of the Watch. Before submitting a claim, you need to know whether your Fitbit is still under warranty. Your answer would be very much appreaciated. Amazon.co.jp: Elecom SW-FI221FLAPKRG Fitbit Charge 5 Protective Film, Pack of 2, Shock Absorption, Full Cover, 3D Design Along the Curved Surface of the Screen, Scratch Repair, Fingerprint Resistant, Airless, Clear : Electronics All Fitbit's come with a one-year limited warranty directly from the company itself. Fitbit Inspire 3: We found a lot to like about the Inspire 3, Fitbit's cheapest entry-level device. If you prefer calling, call their support number at (877) 623-4997. Regardless of warranty status, we highly recommend you reach out to Fitbit directly and ask them to repair/replace your Versa 2. Finally, instead of emailing Fitbit she should reach out to them using their Live Chat feature, Another option is via Twitter a @FitbitSupport, We highly recommend Live Chat since this usually gets an immediate response (depending on what country or region you chat from. Learn how your comment data is processed. Sadly, we cannot directly help you since our site is not part of Fitbit. Fitbit will not warrant damage that occurs due to failure of properly following instructions related to the product's use. To create this article, volunteer authors worked to edit and improve it over time. If you received yours as a gift. Include 2 pcs tempered glass screen protectors To obtain warranty service, a returnauthorisation must be requested from our customer service team. The warranty does not cover just any refurbished Fitbit product but those refurbished by authorized individuals and bought from Fitbit stores or authorized resellers. The coverage for European countries is two years. Regarding how long Fitbits last, its actually hard to say. It's more like Eskom - it's great if it works but you know you can't trust it. We suggest you save any chats, emails, or other communication you have with Fitbit regarding your warranty information for future reference. I would like to ask if fitbit offers an international warranty. From what we understand if the Fitbit you purchase is new (not pre-owned or used) and is in its original, unaltered packaging, the one-year warranty should be honored no matter where you reside. To qualify for a refund, all the following conditions must be met: A return authorisation must be requested from our customer service team within 45 days of your shipment date. See our Terms of Sale. Deductible. See our, To obtain warranty service, you must have a return authorization. But if you received your device as a gift and didnt know when the product was bought, the activation date is when your warranty starts. Only a tiny amount of water and toothpaste. How do I get it replaced under warranty? To request a return authorisation, please contact Customer Service, Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. Use Discount Code: NOFEE at Checkoutfor FREE Activation! Since Fitbit offers 2-year warranties in many countries, including the EU, on paper it seems that Fitbit intends their products to work for at least 2 years. To create this article, volunteer authors worked to edit and improve it over time. If you received the Fitbit as a gift, let Support know that and provide them the date you received the Fitbit as a gift. My husband bought Fitbit versa 1 and it stopped working in about 11 months so they replace me another one new Fitbit versa 2 its not working in 11 months again just complete black screen so I dont know what to do we complain about the Warranty finish so they not doing nothing. Or cosmetic damage like scratches and dents. After a cancer diagnosis, I turned to mobile technology like my Apple Watch to help me monitor my health throughout my chemotherapy treatment and later, to regain my wellness once in remission. $3.89. Sadly, this appears to be somewhat common for the Charge 4. I love the watch is there any way that I can get it replaced do I send it to Fitbit or what please help me! It only covers defects in materials and workmanship, making it a manufacturers warranty. If you are unsatisfied with your purchase from Fitbit.com for any reason, you have 45 days from the date of shipment to request a full refund. Featured Products Minnow Driver Kit 70 Lifetime Guarantee $14.99 Mako Driver Kit - 64 Precision Bits 441 Lifetime Guarantee $39.99 Essential Electronics Toolkit 569 Lifetime Guarantee $29.99 Have available your Fitbit account details, including the email associated with the Fitbit app, your Fitbit account, and your device. Look for your Activation Date. I asked them to note this on my case number. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/10\/Remove-Scratches-on-a-FitBit-Step-1.jpg\/v4-460px-Remove-Scratches-on-a-FitBit-Step-1.jpg","bigUrl":"\/images\/thumb\/1\/10\/Remove-Scratches-on-a-FitBit-Step-1.jpg\/aid6725396-v4-728px-Remove-Scratches-on-a-FitBit-Step-1.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"