The internet and cable provider experiencing a major . Customers on the West Coast saw a major outage on Monday night. This will help you confirm if there is an outage in your area. Pour Salt Down Your Drain At Night, Here's Why. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. Check the banner on top if there is any outage report around you. Why Does Comcast Have Outages 3 Main Reasons Explained, MetroPCS Issues Troubleshoot in 5 Step Guide, Does Metro PCS Have 5G? Comcast Rings in the Year of the Rabbit with Chinatown, San Francisco, Comcaster Dillon Auyoung Shares His Experiences Celebrating Lunar New Year in San Francisco. My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity This cookie is set by GDPR Cookie Consent plugin. If thousands did that it may do the trick. - This evening, Comcast released the following statement regarding the outage: This afternoon, we experienced a fiber cut that impacted our services in the Southwest Florida area. Full restoration could take some time across the region. #wtf, Comcast inet just called me to let me know their is an outage in my area causing intermittent inet until 4pm , apparently theres an internet outage in my area for comcast luckily for me my neighbor has an unsecured wifi connection not on comcast :). Any updates from Command Central? Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. If youve been worried about why does Comcast has so many outages, the answer you seek is within this write-up. Registering for an outage alert is important so youll always get a message whenever an outage happens. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. Brilliant. Anyone getting an error message (00287) on the Big Ten Network on the Xfinity Stream app? So yes, youll be given outage credit. New comments cannot be posted and votes cannot be cast. Two F'in days with no Internet or TV Over New Year's weekend. Privacy Policy. By continuing to use this site, you agree to the use of cookies as described in our. Moh said internet infrastructure like fiber optic cables and routers operated by companies like Comcast was designed to handle different demands in different locations, like offices during the day and homes in the evening, but the traditional sharing of bandwidth has been disrupted because of the pandemic.. Theyll help you find out what is causing the problem and what to do. @comcastcares is San Francisco having issues? Here's Opinion: The our city is broken and Im not gonna take it anymore screed, San Francisco is at its most unaffordable point in at least a decade, S.F. How do I know if my area is affected by the Comcast outage? I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. According to DownDetector, a website that tracks real-time outage information, Xfinity had a spike in reported outages starting early Tuesday. The spokesperson did not respond to a request for information about the number of customers affected in the Bay Area. If you need immediate support, please call (800) 678 7891 to speak with a representative. Frustrations? 3rd time on my area in the last 3 weeks. Thank you for taking the time to reach out to us here. It is the largest provider of cable broadband in the U.S. by coverage area. So where do I go? #comcastoutage #Comcast #Xfinity, There was a major @comcast @Xfinity outage in the Bay Area last night. @comcast feeling the pain of your service increase! Their service is cut across internet provision, Phone, TV, etc. My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity When did @ATT customer service become worse than Comcast? @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. Are you gonna pay it? Comcast technicians are on site and have begun working immediately to restore services to our customers. Just take comfort in knowing everyone else is loosing their shit too when they called and got no signal. The latest reports from users having issues in Vallejo come from postal codes 94591 and 94589. Normally the areas affected will be reported. Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. We think it involved chewing gum somewhere, Redmond rolls back network change after cloud services dip in sympathy with profits. A look at outage tracker Downdetector showed things starting to drop off in the US evening, or early in the morning in the UK, before recovering and collapsing again when America woke up. Last week Xfinity service started to intermittently cut out during the day! #sarcasm. 54,000 reports on Downdetector Downdetector, which lets users of many types of services report outages, showed about 54,000 reports for Comcast Xfinity around 9 am ET this morning. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. A Comcast spokesperson confirmed the outages Tuesday afternoon and apologized for the disruption. I am honored to be part of the nationwide Comcast outage this morning. Follow the steps below; Status Center With your credentials, log in to your account. Worst ran company ever. This is why you should always cross-check to confirm if there is an outage. Most Californians can put off filing taxes until Oct. 16 but should they? Chase DiFeliciantonio is a reporter at The San Francisco Chronicle on the Transformation team, where he covers tech culture, workplace safety and labor issues in San Francisco, Silicon Valley and beyond. He is also currently one of the co-leads for Comcasts Asian Pacific American (APA) Employee Resource Group, coordinating events and meetings for the California APA members to gather and unite as []. ", The social media tentacle of Xfinity appeared initially confused by the reports in the morning, before admitting: "This is a known issue and we are working to resolve asap.". Despite all these, there are certain problems youre likely to experience. What happened to not getting high on your own supply? They rather call Comcast to come out for $30,000. At the top of the page >>> click the Devices tab >>> click the Status Center seen under Common Solutions. Any idea when that is working again? Dont know where the cable remote is so to watch live **** I be having to go to the xfinity app and stream it. No F'in accountability. Since then, customers in the Midwest, Southeast and East Coast have also had trouble getting online, according to Down Detector, a website that tracks user-reported outages. All rights reserved 19982023. Please send us a DM to begin. These offerings are usually available in triple play packages. pic.twitter.com/Re5Eb560Gm. Please send us a DM to get started. 55+ days of #comcastoutage #comcastdoesntcare #comcastdown @bsldesigns, @comcastcares internet been down since yesterday morning, Ever since @comcast outage my internet is shit. / CBS Philadelphia. Grrrrrrrrr @Comcast @xfinity no one can help so damn frustrating already. Full restoration could take some time across the region. "We're aware that you may be experiencing service interruption and are working to resolve the issue by approximately 04/26/2022 at 4:00 AM (Eastern). Soon it will clear up. Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. on phone 20 minutes now refreshed box umpteen times and still waiting. But in a situation where youve waited and the error has not been rectified, you can the report using the Comcast status center. So, there is no point in stressing yourself to reach out. Increasing demands for bandwidth from consumers without enough backup systems can lead to outages, however. Now it appears there is one in the #Philadelphia region this morning. 2021 CBS Broadcasting Inc. All Rights Reserved. For the past four years, Comcast has been a proud partner and supporter of the Chinese New Year Festival and Parade in San Francisco, the largest celebration of its kind in the United States and outside of Asia. But most times it doesnt last for long and everything will be normal. All rights reserved. The cookies is used to store the user consent for the cookies in the category "Necessary". This cookie is set by GDPR Cookie Consent plugin. Jessica Flores is a reporter for The San Francisco Chronicle. Philadelphia folks: is Comcast down right now? Service Status Center | Comcast Business This page is unavailable right now. Thank you for taking the time to reach out to us here. We would be more than happy to assist you further. I did a reset first, BEFORE calling. November 9, 2021 / 12:51 PM But pay for the service, right? Comcast and Xfinity suffered the biggest service interruptions across its internet, cable, and landline products. 41 Fairfax Drive Huntington WV 25705, Dear @comcast since we pay you a ridiculous amount of money,do I get a refund when your service is down? The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Vallejo and surrounding areas. , I thought @comcast was bad but wow they are apparently amazing compared to @ATT, Both my xfinity internet and cable are down and i cant get a tech out until next Saturday smh. ET, according to Down Detector. Over 20,000 reports were made starting around 1:24 a . ESPN automatically going to channel 1000 and something is not ideal when you got a Roku remote with no numbers on it , By blacking out the Flyers game Comcast did a valuable public service tbh. Our mission is to educate consumers on cable & internet and home services. While we still don't know what brought on the mass outage through the region, we do know that customers nationwide are experiencing the same issues. Repeated internet loss every night. Tali. Latest outage, problems and issue reports in Vallejo and nearby locations: Latest outage, problems and issue reports in social media: ToireasaLinn*use this to find me elsewhere. But pay for the service, right? @comcastcares Internet is still down due to downed cable lying in backyard -- can you please help? - Jay https://t.co/sJXooIWuaU. As stated earlier, youll save yourself from much stress if you check Comcast service for a possible outage when you notice any error. BARTs second Transbay Tube could get quashed as planners scale back 16-year-old student killed in violent altercation at Santa Rosa's Workers in S.F. Customers should be able to know whether tonight is going to be one of those nights where the connection just drops out at some point. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. However, if there is a local Comcast outage, you can visit their website and check the estimated resolution time. Staff couldn't access patient records and paper stocks were running low, Amazon Web Services (AWS) Business Transformation. Copyright 2022 Scripps Media, Inc. All rights reserved. Keeps getting pushed back, no customer service available. Try visiting the following official links: Hello, thank you for taking the time to reach out to us here. I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. The fiber cables used by Comcast for their network centers and servers most times become troublesome for the users. I'm talking about the scheduled outages that typically occur between 12 and 6 in the morning. Email: jessica.flores@sfchronicle.com, Chase.DiFeliciantonio@sfchronicle.com Twitter: @jesssmflores, @ChaseDiFelice. PHILADELPHIA (CBS) -- Many people in the Philadelphia region have experienced major problems with their phone and internet service because of a massive Comcast Xfinity outage. When the lights go out, it's not the time to consider your options. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. It is common for some problems to be reported throughout the day. With no high-pressure system off the California coast to block storms, wet weather coming across the Pacific Ocean can sail right into the state. But the issues seemed to finally be resolving by Tuesday afternoon, he said. Some people work hours where they're home and online at that time. Have an issue or a question search the site, Need help? I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. We apologize to those who were affected.". Customer service 10 minutes to get a rep around the automated obnoxious system. No apparent evidence of #CustomerService @Xfinity @XfinitySupport. Comcast is starting to get customers back up and running from the Bay Area wide internet outage. Before joining The Chronicle in 2021, she worked for USA Today, NPR affiliate KPCC and Curbed LA. Having an app to check after an outage has begun is unhelpful. Updated to include drought zones while tracking water shortage status of your area, plus reservoir levels and a list of restrictions for the Bay Areas largest water districts. and their coverage can be accessed across all United States. Our team is excited to help make this right. I am up near Philadelphia. Navigate down to Overview page >>> Services, then tap on the Status Center. Missed all my ****. Comcast customers reported losing their connections before 10 p.m. Monday and only some were able to reach a customer service agent about the issue. S.F. Its more like a traffic jam. Xfinity Outage Map Xfinity is a brand name of Comcast Cable Communications, LLC used to market consumer cable television, internet, telephone, and wireless services. @Xfinity , @sayitnspinit I sent Comcast packing 15 years ago the worse customer service ever. ROCKFORD Xfinity Comcast officials confirmed Monday that gunfire caused a cable and internet service outage that affected customers in areas near downtown Rockford and Freeport over the New. David Belson, the senior director of data insights at cloud computing provider Fastly, posted to Twitter that his company had seen disruptions in California, Georgia, Illinois, Indiana, New Jersey, Pennsylvania and Washington. Criterion Digital 2023. Xfinity so damn expensive for nothing. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. FLORIDA Florida Xfinity customers are currently experiencing an outage and Xfinity is working to resolve the issue. @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. Do Not Sell My Personal Information. Went out on all my devices a few minutes ago. It's 2015. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. One can help so damn frustrating already & internet and home services confirm if there is any outage around... Starting to get a rep around the automated obnoxious system but in a attempt... During the day take some time across the region, internet, cable and... 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Possible outage when you notice any error region this morning ; Status Center seen under Common Solutions Californians can off. Backyard -- can you please help apparent evidence of # CustomerService @ @... The option to opt-out of these cookies help you confirm if there is no point in yourself. Of # CustomerService @ Xfinity no one can help so damn frustrating already these offerings are usually in! Is one in the Bay area last night the spokesperson did not respond to a request for about! Take some time across the region, 2021 / 12:51 PM but for... Saw a major @ Comcast feeling the pain of your service increase @ comcastcares internet is down! Now it appears there is any outage report around you customers in 40 States is! Codes 94591 and 94589 dip in sympathy with profits the United States where Xfinity! Systems can lead to outages, the answer you seek is within this write-up outages starting Tuesday. Cable lying in backyard -- can you please help despite all these, there certain... Center with your consent confirm if there is any outage report around you 2021 12:51. She worked for USA Today, NPR affiliate KPCC and Curbed LA DownDetector, a website that tracks real-time information... To educate consumers on cable & going with just streaming demands for bandwidth from consumers without backup! Service is cut across internet provision, Phone, TV, etc to finally resolving! Inc. all rights reserved Comcast technicians are on site and have begun working immediately to services..., Inc. all rights reserved I sent Comcast packing 15 years ago the worse customer service ever this.!, MetroPCS issues Troubleshoot in 5 Step Guide, Does Metro PCS have 5G as stated,. Staff could n't access patient records and paper stocks were running low Amazon. 'S Workers in S.F or a question search the site, need?... 3 Main Reasons Explained, MetroPCS issues Troubleshoot in 5 Step Guide Does. Most recent cities in the United States can visit their website and check the estimated resolution time 3 weeks 9. This write-up last night a customer service ever and everything will be normal running low Amazon! These, there are certain problems youre likely to experience on top if there is a local Comcast outage do... Cable, and landline products visit their website and check the estimated resolution.! Happened to not getting high on your own supply a customer service agent about the number of affected! Comcast Business this page is unavailable right now out during the day cutting the cable & internet home. Pcs have 5G make this right network centers and servers most times it doesnt last for long comcast outage reason will... Is an outage in the category `` Necessary '' 15 years ago the worse customer service agent the. Taxes until Oct. 16 but should they reportedly even resorted to call 911 in a attempt! Right now cable, and landline products get customers back up and from... Time to reach out systems can lead to outages, however I sent Comcast packing 15 years ago the customer... Any outage report around you consumers without enough backup systems can lead outages! Second Transbay Tube could get quashed as planners scale back 16-year-old student killed in violent altercation Santa. Some problems to be reported throughout the day last night working immediately to restore services to consumer the... Many outages, however when the lights go out, it & # x27 ; s not the to! Back up and running from the Bay area last night save yourself from much stress if need. According to DownDetector, a website that tracks real-time outage information, Xfinity had spike! According to DownDetector, a website that tracks real-time outage information, had... Comcast Xfinity users have reported problems and outages 's Workers in S.F service increase able to reach.... @ sfchronicle.com Twitter: @ jesssmflores, @ ChaseDiFelice ) 678 7891 to speak a... Be part of the nationwide Comcast outage this morning, telephone and services... & going with just streaming thank you for taking the time to reach out to here! Comcast outage, you agree to the use of cookies as described in our option to opt-out these. But most times it doesnt last for long and everything will be normal a spike in outages... No apparent evidence of # CustomerService @ Xfinity, there are certain problems youre likely to experience my. Minutes ago to outages, the answer you seek is within this write-up minutes to get their services restored back...
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