Do you have a 2:1 degree or higher? The distribution channels for the tickets include different sources such as internet ticket booking, exclusive reservation, and sales offices along with the agents that are authorised by the company. Very interesting and informative. Jet Star Airways provides more than 80 destinations that include Asia Pacific, Australia and Honolulu in America. Air Asia is known as one of the most low-cost airlines in the airline industry. Moreover, there is also a competition between the rivalries for the routes in which they services in comparison to AirAsia. The new handles will reflect AirAsia's brand identity and values, and make it easier for customers to connect with the airline and the super app on social media. AirAsia focuses on providing guests with comfort through competent facilities that meet industry standards, as well as regular flights and secure point-to-point connectivity. SIA introduced 2 budget airlines; ValuAir and Tiger Airways.. It mainly operates on a large scale domestic networks, regional and international services to its customers. Do check out our Free Digital Marketing Masterclass by Karan Shah. It is essential to choose the right set of employees for the organisation in order to maintain their position. Government regulations are strict. It must have a good relation with hotels and tourism companies around Asia. Furthermore, landing charges can be identified as the negative aspect resulting into underdevelopment of the airline industry as the aviation sector is strictly obligated to abide by precise air rights regulations and norms. The company constantly invests in improving the facilities it provides to the passengers and has introduced facilities, such as in-flight meals, complimentary WiFi, entertainment facilities such as separate televisions for passengers, and seat options including flatbeds (Abdullah, Chew and Hamid, 2017). As reported in The Edge Markets in 2019, Khazanahs managing director Datuk Shahril Redza Ridzuan claimed that the airlines CASK was only 15 per cent to 20 per cent higher than AirAsia and was in fact lower than regional airlines such as Singapore Airlines, Thai Airways and Cathay Pacific. Lets get into discussing their marketing efforts, starting with their marketing mix. The companies are not associated with MBA Skool in any way.Edit the brand or add a new one to SWOT Analysis section : Contribute. The overall services that are provided by Malaysia Airlines and AirAsia have a tremendous difference. WebStep 2 Identify the competitors of Airasia and group them based on the segments within the Transportation industry. Customers are the priority of the company due to which they have a strong customer base (Yarimoglu, 2014). The company is constantly using innovative solutions to provide low-cost transportation. Diversified in product offered. Further, Air Asia also faces competition from Malaysia Airlines in concern to the factors, like financial status, employee satisfaction, and customer loyalty. As per the results of the survey, AirAsia has. Thai AirAsia, Indonesia AirAsia, Philippines AirAsia, and AirAsia India are its affiliate airlines, while AirAsia X, its sister carrier, focuses on long-haul routes. Its going to analyze the internal and external factors impacting the worlds leading low-cost airline. This paper will examine the results of the strategic actions of AirAsia in the Malaysian domestic airline market. The primary product of this company is the low-cost services that are provided to the customers. Now, the brand should amplify its marketing and promotional campaigns to attract the Indian price-conscious market. In addition, there is competition among competitors on the routes offered to AirAsia. Here are the weaknesses in the Air Asia SWOT Analysis: 1.Not on too many routes as compared to market leaders 2.Stiff competition in its sector. The Essay Writing ExpertsUK Essay Experts. Air Asia implements the strategy of networking in order to maintain sustainable relationships with its suppliers, as this helps the company to maintain a significant level of customer satisfaction and customer loyalty. The company cannot control a number of charges and costs which are regulated by government and airline authorities which may result in a significant loss in profits and consistency of the organisation. Strict regulation and prioritisation by the UMNO (United Malays National Organisation) authorities to implement uniforms for the hostess. Following are the opportunities in Air Asia SWOT Analysis: 1. Itoffers a broad and innovative variety of distribution channels to ease the travelling and booking process. This approach can ensure high occupancy and increased demand considering the low-cost flights of Airasia. In this section of the blog, we shall understand AirAsias marketing with the help of its STP (segmentation, targeting, and positioning) strategy. Government regulations which target various aspects such as particular routes, landing permissions and share possession cause a drastic impact on the operations of the organisation. Comment * document.getElementById("comment").setAttribute( "id", "a896926ff00456d33666396e451bba6e" );document.getElementById("i2e65971ac").setAttribute( "id", "comment" ); Copyright 2023 Marketing91 All Rights Reserved. Following is the SWOT analysis of AirAsia: Lastly, lets take a look at AirAsias social media marketing presence as digital marketing is also a very important part of any companys marketing strategy. Webprice wars with competitors, taxes and duty imposed on the firms products. We're here to answer any questions you have about our services. Porters Five-Forces Model of competitive analysis is widely implemented by most of the company to progress their strategies in many industries. The population of Asia is accounted to possess a massive number of middle-class individuals who can afford the airlines and opt for low-cost flights to save time and money. If you did, be sure to share, comment, and let us know! Our academic experts are ready and waiting to assist with any writing project you may have. However, the airline doesnt serve pork and alcoholic drinks based on Islamic religious grounds. AirAsia can collaborate or establish a joint venture with competitors to minimise competition and expand growth and profit opportunities (COM, 2017). Its other main competitor, Malaysia Airlines , serves Kota Bahru and Singapore but dropped Bandung in late 2011. Currently, the priority for the company is to maintain the fundamental principle of keeping travel fair as low as possible so that people with weak financial status can also afford to travel in flights. The major factor that enhances the competition between the Malaysia Airlines and AirAsia is the luggage handling service that is provided by the Malaysia Airlines. As we know that Asia has established a reputation as LCC (low-cost carrier) airline in the Asian and global market. The business strategy of Air Asia of maintaining low cost along with providing most of the features to the passengers can also be maintained with the help of implementing new technologies, which can help the company to save capital and monetary funds that can be used for other ventures of the company (Daft, Murphy and Willmott, 2010). The flights cover a wide area of diverse countries and focus on further expansion of its coverage. AirAsia has expanded its routes to different countries all around the world including Indonesia, China, Singapore and the Philippines. WebDecision Makers can use Porter Five Forces model to analyze the competitiveness faced by Airasia in Airline industry. AirAsia has prioritised the adoption of technological advancements to enhance their services and operations. Competition: The company faces a lot of competition from brands such as Air India, Singapore Airlines, Virgin Airlines etc. Some important factors in a brand's strengths include its financial position, experienced workforce, product uniqueness & intangible assets like brand value. The Air Asia X mainly focuses on the long-haul routes (Yarimoglu, 2014). The basic product strategy in its marketing mix is its low-cost air services. Competitiveness Points of Air Asia. AirAsia is known for its low fares and no-frills policy. AirAsia has gained the reputation as a leading organisation among the low-cost carriers which signifies its establishment in the region. Out of which, the net income of the airline was-5097million MYR, and it has decreased by1513.76%. Continue reading more about the brand/company. Lets see how they compare amongst a few key indicators. Revenue performance has greatly improved with sales across the group up 57% this week versus the preceding week, supported by the latest But of course, there exist many competitors that require constant evaluation of strategies. Increasing globalisation has led to an increase in the lifestyle and financial condition of people. The opportunities for any brand can include areas of improvement to increase its business. The goal of AirAsia is always looking to cut costs across the value chain from competitors to gain the greatest cost advantage. They have achieved effective targeting to this segment by making their brand synonymous with low-cost services. Thus, the bargaining power of suppliers is analysed to be low (Man and Justine, 2005). According to a report by The New York Times in 2007, it described AirAsia is the low-cost pioneer in the airline industry. Premium airlines, such as Singapore Airlines and Cathay Pacific, taking advantage of the healthy macro-economic variables in Multiple ticket distribution networks exist, including internet booking, exclusive reservations, sales offices, and company-approved agents. The Threat of New Entrants In the business of airlines, the loyalty of the customers is found to be weak. AirAsia launched AirAsia Berhad in 2001, which provides air transportation services, particularly in Malaysia. In the past years, this company has enhanced its customer base by providing different service options through efficient payment channels along with other facilities like ticket-less services. Air Asia Competitor analysis In order to compete with AirAsia,. The diverse people are capable of affording the costs concerning their location and currency as the organisation operates widely among the diverse locations. However, AirAsia provides service packages to its customers at a very reasonable charge that is affordable to the customers in comparison to the competitors in the airline industries. Moreover, it also provides numerous opportunities to travel and explore overseas, developing skills for new cultures. The company registered an annual turnover of USD 1.12 billion in the year 2017 and currently, the airline employs around 17,000 employees. Here you can choose which regional hub you wish to view, providing you with the most relevant information we have for your specific region. The organisation can be witnessed to confront critical competition from the competitors who are facilitating similar costs and additional services and privileges which act as a drawback for the organisation (Man and Justine, 2005). It offers scheduled flights and chartered flights for passengers, and also provides air cargo services (AirAsia, 2018). This has been possible through excellent brand positioning. Malindo will compete against AirAsia on all three routes. in the worldTherefore, in the increasingly competitive market, AirAsia flies to more number of destinations in comparison to its competitors. The verdict overturned the Malaysian Competition Commission (MyCC) ruling that AirAsia and Malaysia Airlines (MAS) had colluded to share the market. Under which they asked customers to take a pledge to be conscious of not wasting paper and thus carrying all their travel documents digitally, Festive marketing is also practiced by AirAsia whereby they wish their customers on various festivals and also sometimes provide exclusive offers, On its Instagram, the company has an ongoing #HumansofAirAsia campaign that gives us insights into their employees lives and day-to-day activities on their jobs, On the companys Twitter handle a lot of information regarding travel guidelines, advisories and other details are shared for the customers knowledge, Liked our work? The airline claims No Admin Fee, but all the services provided by AirAsia are not free, it has some fees for some services. The company will increase the current IT facilities used in the aircrafts to enhance the facilities provided to the customers. Marketing mix 7 Ps and SWOT analysis can improve the brand value of AirAsia and identify the strengths and weaknesses of AirAsia along with determining the future opportunities. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. These are people ranging from those who could not afford to fly previously, to corporate business employees whose employers are looking to fly them while cutting costs. The low lost product is the primary product of the marketing mix strategy that is used by the company. Their 5 main operational hubs are Singapore, Indonesia, Japan, Malaysia, and Thailand. The brand names and other brand information used in the SWOT Analysis section are properties of their respective companies. Besides @flyairasia and The largest airline in Malaysia the business is known to be highly employee centric. Their target audience is- travelers looking for inexpensive flights. Its going to analyze the internal and external factors impacting the worlds leading low-cost airline. AirAsia is a Malaysia-based aviation company that owns and operates jet aircraft that offers scheduled passenger and cargo transportation services. When it comes to promotions, AirAsia has made a name for itself as a company that focuses on increasing consumer satisfaction. WebAirAsias main competitors are Firefly, Tiger Airways and Jetstar Asia. Service or performance may include accuracy of takeoff time, aircraft performance and staff services. The company engages in anchor pricing strategy in its marketing mix. AirAsia segments its market on the basis of three distinct, but overlapping factors: AirAsias entire branding makes their target market quite self-explanatory. The living standards and preferences of diverse people assist them in affording the low-cost flights which justify the customer satisfaction. Pacific (Cebu Air Inc, 2012), AirAsia (AirAsia, 2011), and JetStar Airways (Jetstar Airways, 2012) all reporting increase in revenues and recording profits over the previous year. Ahsan Ali Shaw is an accomplished Business Writer, Analyst, and Public Speaker. As the rivalry is strong, Airasia may constant in price reduction to compete with them. The brand colours of Air Asia are red and white, which represent determination along with passion, perfection, and positivity to serve customers high-quality services at low prices (Mele, Pels and Storbacka, 2015). Some of the key weaknesses of Air Asia are: Opportunities refer to those avenues in the environment that surrounds the business on which it can capitalize to increase its returns. In the similar context, Air Arabia provides the facility of carrying extra baggage for passengers, and this makes Air Arabia a preferred choice over Air Asia. Rise of Other LCCs in Market. Orient Thai previously competed as a third LCC domestically but has essentially withdrawn from this market, initially shutting its LCC brand One-Two-Go in 2008. Lets see how they compare amongst a few key indicators. Competitive analysis is the process of researching and evaluating the competitive landscape of a business entity. Our core asset in successfully accomplishing our objective is our experienced writers. AirAsia is a reputed and leading Asian based airline company, which is headquartered in Malaysia by a government-owned corporation named DRB-Hicom. gained a smart rating of 54 whereas Malaysia Airlines has gained the rating of 85 which, signifies the contrast of both the airlines in terms of acceptance of the services and feedback by the customers (Holiday.My, 2018). The cheap flight tickets are given to the customers on the basis of the demand in the form of promotional schemes. The biggest competitors of AirAsia though, are Malaysian Airlines and JetStar Airways. This strategy encourages the customers to choose Air Asia over any other airline company. AirAsia X aimed to ensure high frequency and point-to-point networks to the businesses situated at long distances. Another important strategy that Air Asia will consider enhancing is improving Information Technology (IT) services in the company, as well as in the aeroplanes. The companys primary focus is to build customer value. Jet Star Airways is a low cost Australian airlines services head-quartered in Melbourne. The first decision by the Malaysian Competition Appeal Tribunal since its inception more than four years ago caught the media and publics attention. The increasing cost has made it impossible for the company to offer low prices and remain profitable. As there are approximately 59 low cost airline operating in the industry,it is always easily for the customer to look for alternative. Since AirAsia is a low-cost airline and the Indian market is price-conscious, it would be a win-win situation for both. AirAsia is headquartered in Malaysia and provides transportation services to its passengers along with cargo and courier services. Performance of rivalry. Malaysia Airlines is also considered as one of the competitors for AirAsia. In anchor pricing strategy, the company prices its services along with the tickets at a low price. The Marketing mix refers to the set of actions and tactics which a company uses to promote its brand. There are several companies associated with AirAsia including AirAsia X, Tun Hotel, Tune Monkey, AirAsia Berhad, Thai AirAsia Co. Ltd., AirAsia Japan Co., Ltd., PT Indonesia AirAsia (India) Limited. The bargaining power of buyers is strong when the switching cost of airlines is low. The customers are able to book their tickets and gain promotional discounts through internet booking which eliminates the issue of queues for booking and additional assistance in choosing seats. In the context of this fact, the loyalty of the customers of Air Asia has been decreased because of the increasing competitors of Air Asia in the airlines, such as Jet Star and Tiger Airways. AirAsia Berhad also facilitates in operating businesses, related financial services and airline operation services. It offered a new definition of affordable traveling with its Tagline Now Everyone Can Fly. The focus of AirAsia was on maintaining its low-cost policy and in context to that AirAsia X was launched in 2007. There is no product differentiation while the only different is the airlines packages offered. Today, well discuss the swot analysis of AirAsia. The primary product of this company is constantly using innovative solutions to provide low-cost.! 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